why outsource support

Spend your time on what you love doing by offering unrivaled tech support and service.

save_time

Save Time and Money  

Build great apps, create beautiful websites, build a multi-mullion dollar company – do all that you love doing. We’ll help you find the time for it.

SupportEagles can take care of your tech support and server administration that can be otherwise a constant distraction and lead to costly project delays.

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Build a Great Reputation

Make your customers raving fans of your business. If your customers aren’t praising you every day, you have room to improve.

Here at SupportEagles we help hundreds of online businesses do just that. We measure our success in terms of positive feedback and testimonials that our customers get.

Outsourced Support Plan

We will take care of your customers & servers while you take care of your business.

Pay Per Ticket

If you own a company in its startup stage or you don't expect too many tickets, this would be the your right choice. You can pay per ticket which we handle for you


  • 30 Tickets
  • 30 mins Response Time
  • Unlimited Servers
  • 24/7 Ticket Support
  • Live Chat Support
  • $5 per extra ticket
Starting at:$120.00/mo
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Pay Per Server

If you have only few servers or a Reseller/VPS plan, you can go for this plan. Here you pay per server irrespective the volume of your tickets.


  • upto 4 Servers
  • 30 mins Response Time
  • Unlimited Tickets
  • 24/7 Ticket Support
  • Live Chat Support
  • $50 per extra Server
Starting at:$110.00/mo
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Sleep Well

If you already have a support team and would like to cover the night hours or would require a team to cover specific hours for you, this is the right plan for you.


  • upto 3 hours
  • 30 mins Response Time
  • Unlimited Tickets
  • Ticket Support
  • Live Chat Support
  • $10 per extra Hour
Starting at:$60.00/mo
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Live Chat

Are you a startup ? Looking for a live chat support for your website? This plan is suitable for startups and established business.


  • upto 80 Chats
  • 5 mins Response Time
  • Create Tickets
  • 24/7 availability
  • Existing Ticket Support
  • $5 per extra Chat
Starting at:$170.00/mo
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How It works

Our experts will monitor your servers 24/7 and respond to customer queries using your company name in the signature. We will keep your servers stable & fast through regular scheduled maintenance.

Outsourced Support Features

Your business will be supported by certified Engineers with extensive knowledge about servers, operating systems, networks and DevOps.

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Available 24/7

Lights are always on at SupportEagles for your outsourced web hosting support. You & your customers will get lightning-fast response 24 hours a day, 7 days a week.

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Single point of contact

An account manager familiar to you will act as the single point of contact at SupportEagles for everything that relates to operations, projects, quality & more.

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Coordination with your DC

If your server hardware fails, we’ll open a ticket to your data center on your behalf and get the issue resolved.

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Pre-sales support

If your prospective customers need help understanding your service features, we’ll guide them towards the right package.

Drop A line

Not sure what kind of support you need? No worries. Consult our specialist for free. We’ll analyze your requirements, give you a business solution, and explain how to go forward.